Make a complaint about the ADMC process

Introduction

It is an offence to use fraud, coercion, or undue influence to force another person to make, change or revoke a decision-making assistance agreement, co-decision-making agreement, enduring power of attorney or advance healthcare directive.

A person guilty of such an offence is liable to be fined or imprisoned.

Making a false statement when registering a co-decision-making agreement or enduring power of attorney is also an offence.

A person found guilty of such an offence is liable to be fined or imprisoned.

If you are appointed to support somebody in one of the arrangements, it is an offence if you ill-treat or wilfully neglect the person. 

How to make a complaint

You can make a complaint through the Decision Support Service.

If you fail to engage with an investigation of the Decision Support Service or obstruct such an investigation you may be liable on summary conviction to a class A fine.